ASU's Student Business Services (SBS) maintains students' university accounts, and issues student refunds and student bills electronically. Since you will be responsible for making sure that your university bills are paid on time each semester, you should monitor your student account, check your balance frequently and become familiar with the way your financial aid appears on your account. Manage all of your ASU financial transactions on My ASU.
To receive your financial aid refund during the week before classes, you must:
Financial aid disbursement will begin no sooner than a few days before the start of each semester. The amount that is disbursed is determined by the number of credits you are enrolled in at the time of disbursement (see ourCensus policy for details).
Available financial aid will begin paying your ASU charges at that time. If your credited aid is in excess of your university charges, you will receive a financial aid refund for the difference either by direct deposit to your bank account or by check. If you do not enroll in direct deposit, any refund owed will be mailed to you no sooner than a few days before the start of the semester. Sign in to My ASU to confirm and/or update your local address. If you need your check to be re-issued, please see Re-issuing Checks for further information.
Your financial aid will be applied to your current ASU charges first. If financial aid is canceled or does not pay all tuition and fees, you will be responsible for these remaining charges. Tuition and billing correspondence will be sent to your official ASU email account. ASU expects students to check their ASU email frequently to stay current with university-related communications, including e-billing notifications. View your account balance and make a payment on My ASU.
If tuition and fees are not fully covered by financial aid, ASU will not drop your classes and your account balance must be paid using one of these options. If your ASU account is not paid by the tuition payment deadline, you will automatically be enrolled in the ASU Payment Plan (including a non-refundable fee). Students are required to pay all tuition and fees for any registered course unless they officially withdraw from the university.
Only students who have been awarded a Federal Pell Grant are eligible to use their financial aid to purchase required books and supplies from Sun Devil Campus Stores (in-store purchases only). If you are a Pell Grant recipient, you must present your ASU ID and inform the cashier you want to pay with financial aid at time of check out. Campus Store charges will be applied to your ASU account. This payment option is available during specific times at the start of each semester. See the financial aid calendar for details. View all Campus Store payment options.
All meal plans and most residence halls will be charged to you through the ASU billing system and these charges will be paid with any available financial aid. Residence hall charges that are billed through a non-university entity (such as off campus apartments) are not automatically billed to your ASU account, therefore are not able to be paid with your financial aid; consult with your leasing office on how to pay these charges with your financial aid refund.