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While adhering to current public health guidance from the Centers for Disease Control and Prevention related to the novel coronavirus, ASU’s Financial Aid and Scholarship Services team remains dedicated to helping you successfully navigate the financial aid process.

Financial aid

Here are answers to the most common questions students are asking right now.

How do I change the amount of loan I accepted?

If you want to change your loan amount, you can do that, even after you have accepted. You can also return all or part of your loan if you realized you don’t need it all. Visit the Financial Aid Loan Adjustment form page to access forms and instructions or watch this step-by-step tutorial.

How does the number of credits I'm enrolled in affect my financial aid awards?

Your cost of attendance and your awards are based on the number of credit hours you are enrolled in for the term. If you are enrolled full time, your financial aid awards will be the maximum amount you are eligible for as a full-time student. If you are enrolled less than full time, your financial aid awards may automatically adjust to match your level of enrollment.

To learn more, visit the Cost of Attendance Award Adjustment page or watch this video.

Why did my financial aid change?

There are a few reasons your award might change, but the most common one is that you have enrolled for more or fewer credit hours. If you drop or add a class, you may see your award change because your cost of attendance and your awards are based on the number of credit hours you are enrolled in for the term.

To learn more, visit the Cost of Attendance Award Adjustment page or watch this video.

Where is my student account refund?

If you’re enrolled in Direct Deposit, financial aid refunds will be deposited electronically to your bank account starting the week before classes begin for the fall and spring semesters. To qualify for the earliest availability, you must register for classes, make sure your Priority Tasks are complete, and accept your financial aid at least two weeks before classes begin. Enroll in direct deposit to have the funds automatically added to your bank account. Visit the direct deposit info page for more answers to your refund questions.

When will my financial aid be disbursed?

The first refunds to students via mail or direct deposit will begin a few days before the beginning of the term (see our calendar for dates). Please check your Priority Tasks list in My ASU to be sure your file is complete so that your funds will be disbursed.

Please see our calendar for other important dates.

How do I grant guest access to My ASU?

It’s helpful to grant guests access to your educational and financial information in My ASU. Here’s how: Sign in to My ASU and click on the Profile tab. Click the Add a Guest link in the My ASU Guest Access Permissions box in the lower right of the screen. Fill out the Add a Guest form and select the Send Email and Submit button when finished. Provide your guest with the validation code you receive. Your guest will receive an email notifying them that they have been invited by you to access their records and asked to input the validation code that you provide. Watch video tutorial.

How do I check the status of my financial aid?

If you have no outstanding Priority Tasks and all of your paperwork has been submitted, you should be all set. Watch this video to learn how to check all the boxes and make sure you’re ready to receive your award. If you've submitted forms, please allow 48 hours for the task status in My ASU to update to show that they have been received.

How is my award split between fall and spring?

Watch this video to learn how an award you accept is split between fall and spring semesters.

How do I know which tax documents I need?

Depending on your circumstances, you might need to provide tax documentation that supports statements about your or your parents’ income. View a list of the most common tax documents here.

How do I accept my parent plus loan?

Watch this video to learn about accepting a Parent Plus loan on My ASU.

How do I complete the Dependent Household Size verification task?

We may need more information about the number of people in your household and the number of household members currently attending college. Watch this video to learn how to complete this form.

Need help completing the Free Application for Federal Student Aid? In this video, our admissions team takes you through the application step-by-step.

Financial aid at ASU

ASU is committed to offering you a top quality education that provides the most value for your investment and prepares you for a lifetime of success.

Step 1. Learn ways to pay for college.

Step 2. Apply for aid. (Federal School Code is 001081)

Step 3. Understand your aid and your bill.

Step 4. Monitor important dates.

Step 5. Contact us with any questions.
  • Contact Us

  • For faster service, contact the team that specializes in your student status:
  • Fax Your Documents
  • Visit Us

  • ASU students can get help 24/7. Log in to the My ASU Service Center to:

  • Chat With Us
  • Submit A Case

Cost Calculators

Net Price Calculator
For: Prospective undergraduate
What it does: Estimate costs (tuition,
books, fees, and personal expenses)
and need- and merit-based aid you may
be eligible for.

Tuition Estimator
For: Prospective and current students
What it does: Calculate tuition and
mandatory fees based on where you’re
from and the program you select.

Scholarship Estimators

Scholarship Estimator
For: Prospective first year students
What it does: Determine if you might
be eligible for an ASU merit (academic-
based) scholarship.

Scholarship Search
For: Prospective and current students
What it does: Search for scholarships
that have not expired.

The Scholarship Portal
For: Admitted and current students
What it does: Sign in and manage your
applications, recommendation requests
and bookmarked scholarships.

Loan Resources

Loan Calculators
For: Anyone interested in pursuing a loan
What it does: Calculate interest rates,
repayment timelines and options.

Federal Student Loan
For: Students
What it does: Overview of the types of
Federal Student Loans available.

Federal Parent Loan
For: Parents of undergraduate students
What it does: Overview of the Parent
PLUS Loan and the process to apply.

Inside ASU podcast hosts

Inside ASU podcast

"Show me the money! Using financial aid to help pay for ASU."

Hear tips on getting financial aid and paying for college in this Inside ASU podcast episode.

Important Dates | more
Sep 27

Deadline to use Pell Book Deferments for Fall 2021 (session B only students)

If you are a Federal Pell Grant recipient who has all outstanding documents submitted and enrolled in fall 2021 session B, you may obtain your textbooks for the semester at the ASU Bookstore and have your book charges billed to your student account. If you plan to use this benefit, you must do so by 6pm on this date. For more information, click here.
Oct 1

2022-2023 FAFSA Available

The 2022-2023 FAFSA can be submitted starting today. For more information please click here. For more information, click here.
Oct 3

Fall 2021 Disbursements Begin (sessions B only students)

Financial Aid and Scholarship Services will begin applying your fall 2021 (session B only) financial aid to your fall charges starting October 3rd. Processing of refunds is ongoing.
Oct 14

Fall 2021 Census Date (session B)

For students enrolled in session B (including students enrolled in sessions A or C as well as B): For more info regarding ASU's financial aid census policy, please click here. This policy affects your award amounts. Your census date may be different if you are in a dynamically dated course (i.e., a course that is not a session A, B or C course).
Oct 14

Fall 2021 Consortium Agreement Submission Deadline

An ASU Consortium Agreement allows ASU degree-seeking students to receive certain financial aid awards based on their combined enrolled hours between ASU and another school during the same semester (i.e., enrolled at ASU and a community college during the same term). Please see the Consortion agreement form for requirements, instructions and disbursement details.
Oct 14

Fall 2021 SAP Review Submission Deadline

Submit your Satisfactory Academic Progress Review form before this date in order to appeal any SAP violation for the fall 2020 semester. Appeals submitted after this date will be considered only for regaining eligibility for the next semester.