You may contact any of our Student Accounts Offices located on all four ASU campuses to submit your request to replace a lost or damaged checks. The Stop Payment and Check Reissue process takes approximately 4 to 14 days and there is a $20 processing fee for all reissued checks. Reissued checks are posted to your student account and pay any current and prior semester University charges prior to being refunded.
For checks that are damaged or expired (150 days or more past the printed check date) bring the check and your student ID to the Tempe campus Student Accounts Office to request a replacement check.
For checks that never arrived in the mail, were lost, stolen or completely destroyed, print a copy of the Stop Payment Indemnity Agreement (Adobe Reader required), complete the form and submit one of the following options:
- Bring the completed form and your student ID to any of our Student Accounts Offices to begin the process of reissuing another check;
- Mail or fax the form to the following address or fax number
Arizona State University
Tempe, AZ 85287-0303
- Scan and submit via e-mail with your full name and ASU ID# to firstname.lastname@example.org. Please ensure you include “Check Reissue Request” in the subject line to expedite your request.
We request that you verify and update your addresses on My ASU prior to your check being reissued. Direct deposit to your bank account is also available and is the most convenient way to receive student account refunds. To enroll in Direct Deposit, login to My ASU and select the Direct Deposit link in the Financing Tasks box on the right side of the page.
To cancel financial aid that was disbursed to your student account, contact the Student Financial Assistance Office.