You may contact any of our Student Accounts Offices located on all four ASU campuses to submit your request to replace a lost or damaged checks. The Stop Payment and Check Reissue process takes approximately 4 to 14 days and there is a $20 processing fee for all reissued checks. Reissued checks are posted to your student account and pay any current and prior semester University charges prior to being refunded.
For checks that are damaged or expired (150 days or more past the printed check date) bring the check and your student ID to the Tempe campus Student Accounts Office to request a replacement check.
For checks that never arrived in the mail, were lost, stolen or completely destroyed, print a copy of the Stop Payment Indemnity Agreement (Adobe Reader required), fill out all required information and either:
- bring the completed form and your student ID to any of our Student Accounts Offices to begin the process of reissuing another check;
- mail or fax the form, along with a copy of your student ID, to the following Student Accounts Office.
Arizona State University
Tempe, AZ 85287-0303
We request that you verify and update your addresses on MyASU prior to your check being reissued. Direct deposit to your bank account is also available and is the most convenient way to receive student account refunds. To enroll in direct deposit, login to My ASU and choose Direct Deposit Enrollment under My Finances in the Quick Links box.
To cancel financial aid that was disbursed to your student account, contact the Student Financial Assistance Office.