Reissuing a Student Account Check

Please complete Student Indemnity Agreement to request a stop payment on ASU student account refund check for checks that were lost, stolen, damaged or destroyed. 

For checks that are expired (150 days or more past the printed check date) bring the check and your student ID to the Tempe campus Student Accounts Office to request a replacement credit.

The Stop Payment and Reissue processing takes approximately 2 weeks along with a $20 processing fee for all reissued credits. Reissued credits are posted to your student account and may pay any current and prior semester University charges prior to being refunded.

Direct deposit to your bank account is available and the most convenient way to receive student account refunds. To enroll in direct deposit:

  1. Sign in to My ASU.
  2. Select the Finances link at the top of the page.
  3. Select the Direct Deposit Enrollment link that is located within the Tuition Profile Section.

View the direct deposit FAQs to learn about enrollment online. Please contact Student Business Services if you need further assistance with direct deposit enrollment.

For Student Account Refunds by Mail, review and update Mail Address to ensure delivery. 

  1. Sign in to My ASU.
  2. Select the Profile link at the top of the page.
  3. Select the Addresses link that is located within the Contact Details Section.