Skip to content Skip to navigation

Contact Us

Get Help 24/7

We strive to serve you better. Get the answers you need, 24 hours per day, seven days a week.

Call Toll Free: 855-278-5080
Fax all documents to: 480-965-9484

Chat with a financial aid representative or submit a case at your My ASU Service Tab.

Access your balance, refund status or financial aid status in two simple steps.

Step 1: Get your ASU Finances PIN.
Step 2: Call 1-855-278-5080 and retrieve your personal information automatically with your PIN.


Additional Info

Graduation dates and enrollment changes sent to lenders are handled by the University Registrar Services.

Office Locations & Hours
Downtown Phoenix
University Center Building, Suite 130
Administration Building
Student Services Building, 2nd Floor
University Center Building, Room 120
Office Hours for All Locations
9 a.m. - 5 p.m.
Tuesday - Friday
8 a.m. - 5 p.m.

No appointment necessary. Our offices occasionally close during the weekdays for university holidays, mandatory meetings and training.

Financial Aid and Scholarship Services
PO Box 870412
Tempe, AZ 85287-0412