Diplomas are mailed approximately six to eight weeks after the degree conferral date. Graduates will receive an email notification via their ASU email account when their diploma has been mailed. Diplomas are mailed to the student's diploma mailing address, which can be viewed and updated from My ASU. Invalid or incorrect addresses will delay delivery. Students notified by email if their diploma was returned to the university. All undeliverable diplomas returned to ASU will be retained by University Registrar Services for one year.
Graduates with a delinquent financial obligation of $25 or more will not receive a diploma until their account is paid. Questions about delinquent accounts can be direction to Collections at 480-965-5220.
The student diploma name, i.e. how the name appears on the diploma, is created when when students apply for graduation or when they submit a diploma name change request from My ASU. Once applied or submitted, the diploma name is displayed on MyASU page on the profile tab or on the graduation tab in the My Programs box. Diploma name change requests are for updating middle names, adding accents or special characters, correcting spacing issues, changing upper/lower case, etc., and are not intended for making changes to a student's permanent record.
Graduates can request additional or replacement diplomas from My ASU via the graduation tab in the My Programs box. Each additional diploma costs $35 and will arrive in four to six weeks. When the diploma has been mailed, an email notification will be sent to the email address listed on the Additional Diploma Request form. Expedited mailing is available for an additional fee.
Graduation Letter Requests
Use the Graduation Letter Request form to request a Graduation Pending Letter, Letter of Completion, Less than 12 hours Letter (for student athletes) or a Letter of Invitation from the Graduation Office. Requests can be submitted at any University Registrar Services location. Please allow two full business days (48 hours) for processing.
Some international organizations may ask for the attachment of an apostille to certain documents. An apostille is an additional form of authentication given to a notarized document to certify that the document is a true, i.e., exact, copy of the original.
ASU can provide you with a notarized copy of your ASU official transcript and/or diploma to submit to the Arizona Secretary of State’s Office for apostille purposes. Before requesting notarization, please check with the agency requesting your documents to determine what level of document verification is required.
For more information on how to request notarized official transcripts or diplomas, please contact Outgoing Transcripts at 480-965-7276 or firstname.lastname@example.org.
You will be responsible for submitting the notarized document(s) to the Arizona Secretary of State’s Office to request the apostille. Review the complete instructions for filing an apostille request.