Federal Direct Stafford Loans
(subsidized and unsubsidized) |
- Complete a loan exit counseling session online.
- Find out who your loan servicer is.
- Contact your loan servicer and make sure your contact information is correct.
- Start making payments to your loan servicer.
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| Federal Perkins Loans |
- Complete a loan exit counseling session online.
- Access your account on the Electronic Computer Systems, Inc. website at www.ecsi.net (ASU's Perkins school code is U5) and make sure your contact information is correct.
- Start making payments online with Electronic Computer Systems, Inc. (ECSI), the lending service that assists ASU in processing Perkins loan payments, at www.ecsi.net.
Payments can also be directed to the ASU Collections Office:
Student Services Building, Room 234
PO Box 870303
Tempe, AZ 85287-0303
Phone: (480) 965-5220
Email: sbs@asu.edu
Fax: (480) 965-4587
In-Person: Temporary Student Business Services Building (east of the Memorial Union)
- If you start having trouble making your payments, contact the ASU Collections Office at (480) 965-5220.
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Federal Direct Parent PLUS Loans
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- Complete a loan exit counseling session online.
- Find out who your loan servicer is.
- Contact your loan servicer and make sure your contact information is correct.
- Start making payments to your loan servicer.
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| Federal Direct PLUS Loans for Graduate and Professional Students |
- Complete a loan exit counseling session online.
- Find out who your loan servicer is.
- Contact your loan servicer and make sure your contact information is correct.
- Start making payments to your loan servicer.
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Private Student Loans
(alternative loans)
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- Contact your lender directly to set up a payment plan and explore methods of payment.
- Make sure to notify your lender if your contact information ever changes.
- If you start having trouble making your payments, contact your lender.
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