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Why doesn't ASU directly accept credit and debit card payments?

ASU made the decision several years ago to stop accepting credit card payments for tuition and other student account charges after careful consideration because of the significant and rising cost to the University of credit card processing fees. The cost of accepting credit cards was paid out of tuition and other University revenues, reducing revenue available for campus services to all students, regardless of whether or not they used a credit card to make payments. The savings realized by ASU because of this change helps fund, for example, library acquisitions, more faculty, classroom upgrades, and other student enhancements.

The University has made arrangements for a third-party vendor to accept Visa, MasterCard, Discover and American Express when payment is made online. The third-party vendor, Nelnet assesses a 2.4% service fee for processing the transaction. The service fee is not paid to ASU and is not refundable, even if the related payment to ASU is refunded.