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Why do credit card transactions have a service fee?

ASU does not directly accept credit and debit cards for payment of tuition and Student Account charges, but has arranged for a third-party vendor to accept Visa, MasterCard, Discover and American Express when payment is made online. The third-party vendor, Nelnet assesses a 2.4% service fee for processing the transaction. The service fee is not paid to ASU and is not refundable, even if the related payment to ASU is refunded.


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