If you are a victim of IRS-related identity theft, access to your tax information generally occurs 8-11 weeks after the IRS has received your tax return; however, resolution of IRS-related identity theft can take 120-180 days. Please visit https://www.irs.gov/Individuals/Identity-Protection for more information.
In some cases, victims of IRS-related identity theft may not be able to use the FAFSA's IRS Data Retrieval Tool (DRT) or request a Tax Return Transcript from the IRS for 8-11 weeks after the IRS has received your tax return. However, ASU suggests that you try to use those methods first to verify your income. If those methods do not work, please utilize the alternative method below.
- You may call the Identity Protection Specialized Unit (IPSU) toll free number at 1-800-908-4490. After the IPSU authenticates your identity, you can request that the IRS mail you an alternate paper tax return transcript, known as the "Transcript Database View" (TRDBV).
- Once you receive the TRDBV by mail, please use the Verify My FAFSA tool to submit it, as well as a signed and dated letter indicating that you were a victim of IRS tax-related identity theft and that the IRS has been made aware of the tax-related identity theft. Your student name and ASU ID number must appear on each page.
- If you cannot obtain a TRDBV, you may submit another official IRS transcript or equivalent document provided by the IRS if it includes all of the income and tax information required to be verified.