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Is my financial aid file complete?

Log in to My ASU and go to the Financial Aid tab to check if there are documents that are being requested on your priority task list. Forms may be downloaded at If your financial aid file is complete, and you do not have awards offered, visit any one of the four ASU financial aid office locations or contact our office at 855-278-5080. Please be aware that awarding for each semester does not start until the April before the fall semester begins.

If your parent is attempting to accept the Federal Parent PLUS Loan, students must first grant their parents guest access to accept a Parent PLUS Loan. Once you have granted your parent guest access, you will receive a validation code and your parent an email with instructions on how to active their guest access. Your parent will need that validation code in order to complete the activation process. It is very important that all steps are completed in order for the Federal Parent PLUS Loan to process successfully. For a complete list of steps to accepting your Federal Parent PLUS Loan, visit