Skip to content Skip to navigation

Frequently Asked Questions - Financial Aid

You, and your parents if applicable, need to first apply for a Federal Student Aid ID at

Submit a Free Application for Federal Student Aid (FAFSA) at and include ASU as your school (ASU's school code is 001081).

For a complete list of steps see, visit

Entering freshman students who have received a Financial Aid Notification (FAN) have until May 1 to reserve any federal and ASU grants.

Log in to My ASU and go to the Financial Aid tab. From there you can accept and/or decline your awards.

To accept your Federal Direct Parent PLUS Loan, please follow these instructions.

Log in to My ASU and go to the Financial Aid tab to check if there are documents that are being requested on your priority task list. Forms may be downloaded at If your financial aid file is complete, and you do not have awards offered, visit any one of the four ASU financial aid office locations or contact our office at 855-278-5080. Please be aware that awarding for each semester does not start until the April before the fall semester begins.

If your parent is attempting to accept the Federal Parent PLUS Loan, students must first grant their parents guest access to accept a Parent PLUS Loan. Once you have granted your parent guest access, you will receive a validation code and your parent an email with instructions on how to active their guest access. Your parent will need that validation code in order to complete the activation process. It is very important that all steps are completed in order for the Federal Parent PLUS Loan to process successfully. For a complete list of steps to accepting your Federal Parent PLUS Loan, visit

Financial aid disbursement for the fall semester begins no sooner than a week before the semester starts. If your pending financial aid exceeds your ASU charges due you can expect a refund. Refunds will be issued by check (sent to mailing address on record) or direct deposit. To sign up for Direct Deposit, log in to My ASU and click on 'Direct Deposit Enrollment'.

This is the kind of extenuating circumstance you would want to notify Financial Aid and Scholarship Services about. You may initiate this process by completing a Student and/or Parent Review form. These forms can be downloaded at <a href="">

Log in to your My ASU and check your task list. The specific task will be listed (e.g., 'complete Stafford Loan MPN').  Click on the item and a link will appear in a dialogue box. Follow the links.

Subsidized loans do not accrue interest while you are in school while unsubsidized loans begin accruing interest from the time the loan is fully disbursed (i.e., if you have a fall/spring loan, the loan is fully disbursed once the spring amount is paid to your student account). Both types of student loans do not begin repayment until six months after graduation, you stop going to school or your enrollment drops below half-time status (i.e., 6 credit hours for undergraduate students and 5 credit hours for graduate students). Undergraduate students also are eligible for an interest rate reduction on subsidized loans.

In general, you have until the end of the term you are enrolled in to accept your loans. Click here for more details.

There are several steps required to accept a Parent PLUS Loan. First you, the student, must give your parent guest access to accept a Parent PLUS Loan. You will receive a validation code and your parent an email with instructions on how to active their guest access.  Your parent will need that validation code in order to complete the activation process.

It is very important that all the steps provided are complete in order for the Parent PLUS Loan to process successfully. For a complete list of steps please visit

Yes, all students must complete a FAFSA before they can be awarded a Federal Direct Parent PLUS Loan. Verification of a valid FAFSA on file will be part of the credit evaluation process performed by the lender (i.e., the US Department of Education).

  1. If your parents would like to appeal their Federal Parent PLUS Loan denial, they need to contact Direct Lending Plus Credit Appeals at 1-800-557-7394.
  2. Otherwise, the student may request an additional Federal Direct Unsubsidized Stafford Loan by submitting a Parent PLUS Loan Denial Funds Request form to Financial Aid and Scholarship Services.  There are specific limits on the amount of additional unsubsidized loans that may be awarded (i.e., freshmen and sophomores are eligible for an additional $4,000 and juniors and seniors are eligible for an additional $5,000).

For links to national scholarship searches and other valuable ASU scholarship information, you may visit our scholarship website at

All Arizona high school graduates who have been admitted to ASU under assured admission, have a completed FAFSA before January 15 (submitted all financial aid items on their My ASU task list) and meet the program criteria will be automatically considered for the program. Selection into the Obama Scholars Program will continue until funds have been exhausted. For program criteria please click here.

If your financial aid is accepted and you have all financial aid items completed on your My ASU task list, your fall aid will automatically disburse to your ASU Student Account charges first and then any excess will be refunded to you. Your ASU Student Account will list all of your tuition, fees, on-campus ASU housing and meal plan charges. Your ASU Student Account will also show your pending financial aid. If your charges are greater than your pending financial aid, you will owe a balance to ASU. If your pending financial aid is greater than your charges you can expect a refund after your charges are paid at the time of financial aid disbursement. Refunds are applied to your personal bank account if you enrolled in direct deposit. If you did not enroll in direct deposit, a refund check will be mailed to your local address on file with ASU.

For detailed information about being an Arizona resident, visit

Be advised that if you have financial aid, it will be reduced if you have a change in residency or housing status. Check with Financial Aid and Scholarship Services in order to determine how these changes will affect your award(s). In the event of a financial aid adjustment, you will be notified by e-mail to check My ASU for new award information.

If your financial aid does not cover your costs, the following options may be available to assist you with college expenses.

  • Scholarship Opportunities: There are a multitude of scholarships available to students who meet donor criteria. Visit to view a comprehensive list of available scholarships and application information. You can also use FastWeb, a scholarship search engine, to assist you in finding possible scholarship opportunities.
  • Student Employment: There are student employment opportunities right here on campus. The Student Employment Office is always ready to help a student find a job. We recommend that you visit to view all types of student job listings.
  • Parent PLUS Loans: Parents of dependent students may borrow Parent PLUS Loans. See for details.
  • Private Education Student Loans: These loans are educational loans offered by private lenders – usually banks. Visit for more info on private education student loans.

You may receive emails or other forms of communication regarding paying your tuition or taking out student loans that will take you to a non-ASU website.

Please be aware that these websites are not affiliated with ASU nor the ASU Financial aid and Scholarship Services Office. One example is a site hosted by a company called Simple Tuition, which is completely separate from and has no ties to ASU. The ASU Financial Aid and Scholarship Services Office had no input to the content of this website, and we cannot speak to the accuracy of the data represented. Additionally, Financial Aid and Scholarship Services did not provide ASU email addresses to this company.

As always, we strongly recommend you do your own research into your student loan options and verify all data you find directly with the student loan lenders you are considering. Only the lenders can verify the accuracy of any student loan data that is attributed to them.

For more information visit

Pell Grant recipients are eligible to purchase textbooks at Sun Devil Campus Stores and have the book charges billed to the student account, up to $650. To be eligible students must submit all outstanding documents showing on their My ASU Finances tab. Students can begin to use the benefit approximately six weeks prior to the start of the session. The last day to take advantage of the online benefit is 6pm 15 days before the beginning of each session. Student's may use the benefit in person at a Sun Devil Campus Store up until the 12th day before the beginning of the session.

There are two ways to take advantage of this benefit -- either by purchasing books at the Sun Devil Campus Store on your campus, or on the ASU Bookstore website.

To purchase your books at one of the Sun Devil Campus Stores on campus, please follow these steps:

  1. Take your schedule of classes with you to a Sun Devil Campus Store.
  2. Find the books for your classes.
  3. Take your books to the cashier.
  4. Present your ASU ID and indicate you have a Pell Grant.
  5. Ask them to apply your book charges to your ASU account.

To purchase your books via the ASU Bookstore website, please follow these steps:

  1. Make sure you are signed into My ASU, then visit the ASU Bookstore and find your course materials. When you’re ready to check out, you will be taken to a Payment Methods box. Check the box next to Pell/Scholarship/Third Party Payer..
  2. After you click the box next to Pell/Scholarship/Third Party Payer, click Find Accounts. Your account balance will appear.
  3. Click Pay with this.
  4. Click Place order to complete your transaction.

You may only purchase textbooks, educational supplies and technology equipment with your Pell Grant benefit.

Once your financial aid is applied to your ASU charges, any remaining funds will be disbursed to you. View our calendar for disbursement dates of financial aid refunds. Enroll in direct deposit to have your remaining funds deposited into your bank account. Should your financial aid not cover all of your charges, you will be responsible for the remaining balance. View details on receiving your funds and paying ASU charges.

This payment option is available during specific times at the start of each semester. See the financial aid calendar for details.

If you were not awarded a Pell Grant, the bookstore will accept the following payment methods both online or in the store:

  • American Express
  • Discover
  • Gift Card
  • MasterCard
  • Sun Dollars
  • Visa