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Frequently Asked Questions - Financial Aid and Billing

ASU offers the Tuition Installment Plan which provides the option to split your tuition charges over three months. Students can voluntarily enroll into the plan or they will automatically be enrolled if their tuition charges are not paid in full by the applicable due date.

University Housing payment plans may not be changed for Fall. Spring payment plan changes will be accepted in December.

The charges posted to your My ASU account are current as of the moment you view them. Your charges can always change if you add or drop classes, class fees are added or removed, you utilize ASU services that are billed to your student account, etc. It is important that you monitor your My ASU My Finances on a routine basis to ensure that payments are made in a timely manner.

The amount due on My ASU is your total unpaid charges at this time. Financial aid will begin applying to your charges when the financial aid disbursement process begins, which is no sooner than a week before the first day of class (see financial aid calendar).

The ASU Scholarship Office will apply your scholarship to your student account once funds have been received from your donor. This includes Native American grants and scholarships. Receipt of an additional scholarship may impact your other aid, sometimes resulting in a reduction. Visit students.asu.edu/policies/overawards for more information.

Based on the date you drop or withdraw, you may be responsible for paying back a portion of your aid. Visit students.asu.edu/policies/census for more information when dropping courses, and students.asu.edu/policies/fa-withdrawal for more information when dropping from all your courses in either a session or the entire semester.

To cancel your financial aid because you are attending another school, submit a written request (include your ASU ID number and signature) or visit one of our office locations to make a request. Your ASU ID number can be found on your Sun Card listed as a ten-digit number, or you can login to My ASU and look under ID’s on the My Profile tab.

Submit a Consortium Agreement. Awarded Federal Perkins loan and grant funds (excluding the Federal Pell Grant) will be paid to you based on your ASU hours only. For federal loan consideration, you must have a combined minimum of six credit hours (undergraduate) or five credit hours (graduate). Consortium agreements assist in receiving additional financial aid, not for the deferment of loans. You may only receive financial aid at one school. If you have a consortium agreement, you are responsible for paying the tuition and fees at the other school and submitting a paid receipt with the Consortium Agreement to ASU's Student Financial Assistance Office.

Yes, submit a written request (include your ASU ID number and signature) or visit one of our office locations to make a request. Your ASU ID number can be found on your Sun Card listed as a ten-digit number, or you can login to My ASU and look under ID’s on the My Profile tab.

No. Federal regulations prohibit institutions from using federal financial aid to pay outstanding student account charges from a prior academic year.

Most likely you are signed in on My ASU as the student; as the student you are unable to accept the Parent PLUS Loan on your parent’s behalf. Please follow the instructions at students.asu.edu/loans/plus in order for your parent to accept the Federal Direct Parent PLUS Loan. If you still have difficulties, chat online 24/7 or visit one of our office locations.

The Satisfactory Academic Progress (SAP) calculation includes courses that you have dropped and withdrawn from. These actions can affect your pass rate and cumulative attempted credit hours. Review our SAP policy at students.asu.edu/policies/sap for details. If you have questions about your pass rate, chat online 24/7 or visit one of our office locations.

Your financial aid and ASU charges can be viewed in My ASU under "My Finances." For questions related to your financial aid, chat online 24/7 or visit one of our office locations. For questions about your ASU charges, contact Student Business Services.

Any current charges that you owe ASU will be paid first. If you have excess financial aid, it will be disbursed to you by direct deposit or mailed as a check to your local address. Your disbursement amount is dependent on the amount of financial aid you have been awarded, accepted and approved for, and is different for each student. If you are expecting a direct deposit, please check your bank account to ensure funds are deposited. If you expect to receive a check by mail, remember to keep your local address current through My ASU to be sure you receive your check.

For loans and grants, you must be enrolled at least half time (six hours for undergraduates, five hours for graduate students). Certain grants require full-time status (12 hours for undergraduates, nine hours for graduate students). Pell grants may be available to students enrolled less than half-time (less than six hours). Note: all grants are awarded based on full-time enrollment and will be prorated to reflect a lesser amount if you are not enrolled full time. Scholarships vary but most require full-time enrollment. Visit students.asu.edu/policies/census for more info.

Contact the Student Financial Assistance Office directly, at any of the ASU campuses, to talk about what options may be available to you.

Disbursement checks will be mailed to your local address, if you are not enrolled in direct deposit. Please keep your address current through My ASU to ensure you receive your check. Students who enrolled in direct deposit before August 1, for fall, and December 15, for spring, will receive their disbursements in their bank account. If you are expecting a direct deposit, please check your bank account to ensure that the funds have been deposited.

If you do not enroll by the date above and you still want to sign up for direct deposit for the next semester, you need to enroll at least one month before the beginning of the semester.

The first refunds to students via mail or direct deposit will begin a a few days before the beginning of the term (see our calendar for dates). Please check your To Do list in My ASU to be sure your file is complete so that your funds will be disbursed.

Please see our calendar for other important dates.

Your tuition is due based on the date you registered for classes. To review your payment due dates, log in to My ASU, and click “My Finances” in the Quick Links box on the left-hand side. Click “View History” for detailed account information, or “Make a Payment” for online payment services through QuikPAY.

The first refunds to students via mail or direct deposit will begin a few days before the beginning of each term (see our calendar for dates).

During disbursement, your available financial aid will begin paying charges on your ASU student account. Please review important information on how to receive your financial aid and pay your tuition. See all tuition dates for financial aid students.

If you have accepted financial aid, your classes will be held even if financial aid becomes unavailable or is inadequate to pay all tuition and fees. If your financial aid is canceled or does not pay all tuition and fees, you are responsible for these charges. Students are required to pay all tuition and fees for any registered course unless enrollment is officially canceled during the 100% refund period. Registration will not be canceled during the tuition refund period for non-payment. If you decide not to attend classes, you must officially withdraw from the University. If you have questions, call or visit the Student Accounts Office at your campus. For general tuition deadline dates, view the academic calendar.

If the balance of your tuition is not paid by your tuition due date, you will be automatically enrolled in the tuition installment plan so that you can make payments during the semester. A nominal, non-refundable fee is charged for enrollment in the installment plan which will be billed to your account upon enrollment in the plan.