Education Computer Systems, Inc. (ECSI), a lending service that assists ASU in processing Perkins loan payments has deferment, forbearance, and cancellation information available on their site. If you download and complete an ECSI form, please return it to the ASU Collections Office, Box 870303, Tempe, AZ 85287-0303.
| | Step | Direct Perkins Loans | Federal Stafford Loans | PLUS & Alternative Loans |
|---|---|---|---|---|
| 1 | Complete a loan exit counseling session online. | Loan exit counseling info | Loan exit counseling info | n/a |
| 2 | Make sure your lender has your correct contact information (address, phone number, etc.). | Access your account on the Electronic Computer Systems, Inc. website at www.ecsi.net (ASU's Perkins school code is U5). | Access your account on the Direct Lending website at www.dl.ed.gov. | Contact your lender directly. |
| 3 | Make your payments. Contact your lender if you are having difficulty making payments. | Make payments online with Electronic Computer Systems, Inc. (ECSI), the lending service that assists ASU in processing Perkins loan payments, at www.ecsi.net. Payments can also be directed to the ASU Collections Office: ASU Collections Office PO Box 870303 Tempe, AZ 85287-0303 Phone: 480.965.5220 Email: sbs@asu.edu Fax: 480.965.4587 In-Person: Temporary Student Business Services Building (east of the Memorial Union) | Make payments online on Direct Lending's website at www.dl.ed.gov. Other methods of payment can be found on their website as well. | Contact your lender directly. |
| Loan Discharge Information - You will not qualify for a loan discharge if you are unable to meet the physical or legal requirements (age, physical or mental condition, criminal record, etc.) of your state to work in the career for which you were training. | ||||