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Repay Your Loans

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Follow the instructions below to begin repayment on each type of loan you have borrowed at ASU.

Loan Program How to Start Repayment
Federal Direct Stafford Loans
(subsidized and unsubsidized)
  1. Complete a loan exit counseling session online.
  2. Access your account on the Direct Lending website at www.dl.ed.gov and make sure your contact information is correct.
  3. Start making payments online on Direct Lending's website at www.dl.ed.gov. Other methods of payment can be found on their website as well.
  4. If you start having trouble making your payments, contact Direct Lending at www.dl.ed.gov.
Federal Perkins Loans
  1. Complete a loan exit counseling session online.
  2. Access your account on the Electronic Computer Systems, Inc. website at www.ecsi.net (ASU's Perkins school code is U5) and make sure your contact information is correct.
  3. Start making payments online with Electronic Computer Systems, Inc. (ECSI), the lending service that assists ASU in processing Perkins loan payments, at www.ecsi.net.

    Payments can also be directed to the ASU Collections Office:

    ASU Collections Office
    PO Box 870303
    Tempe, AZ 85287-0303

    Phone: (480) 965-5220
    Email: sbs@asu.edu
    Fax: (480) 965-4587
    In-Person: Temporary Student Business Services Building (east of the Memorial Union)
  4. If you start having trouble making your payments, contact the ASU Collections Office at (480) 965-5220.

Federal Direct Parent PLUS Loans

  1. Complete a loan exit counseling session online.
  2. Access your account on the Direct Lending website at www.dl.ed.gov and make sure your contact information is correct.
  3. Start making payments online on Direct Lending's website at www.dl.ed.gov. Other methods of payment can be found on their website as well.
  4. If you start having trouble making your payments, contact Direct Lending at www.dl.ed.gov.
Federal Direct PLUS Loans for Graduate and Professional Students
  1. Complete a loan exit counseling session online.
  2. Access your account on the Direct Lending website at www.dl.ed.gov and make sure your contact information is correct.
  3. Start making payments online on Direct Lending's website at www.dl.ed.gov. Other methods of payment can be found on their website as well.
  4. If you start having trouble making your payments, contact Direct Lending at www.dl.ed.gov.

Private Student Loans
(alternative loans)

  1. Conact your lender directly to set up a payment plan and explore methods of payment.
  2. Make sure to notify your lender if your contact information ever changes.
  3. If you start having trouble making your payments, contact your lender.