Frequently Asked Questions - Direct Deposit Enrollment

Direct deposit to your bank account is the fast and efficient way to receive student account refunds, including financial aid.

In order to comply with NCAA and ICA regulations regarding posting and disbursing of ICA monies, active and potential athletes will not be included in direct deposit. Athletes may enroll in Student Account Direct Deposit, but refund checks will be produced instead of direct deposit transactions while you are an active athlete. If your ICA athlete status becomes inactive you will be included in direct deposit.

Log in to My ASU, select Finances in the Quick Links box on the left, then select "Direct Deposit Enrollment". Enter banking information and click Save.

The account must be with a U.S. Bank and can be either a U.S. checking or savings account.

 

The Routing Number is sometimes referred to as the Transit Number or the ABA (American Banker's Association) Number.  The Routing Number is used to identify the particular financial institution that you bank with and it can be found:

• Checking Accounts - The routing number is found at the bottom of your personal check.
• Savings and Other Types of "Savings" Accounts - Deposit slips may not include the correct routing number. For accounts other than checking accounts, contact your financial institution to obtain the correct routing number to use.

Yes, ASU has taken steps to safeguard the banking information stored on its computer systems. It is important that you keep your UserID and password secure so that unauthorized persons cannot log onto My ASU.

Your student account Direct Deposit enrollment will be active two weeks after enrolling. If refunds are issued to you in the two weeks following enrollment, payment will be made by check and mailed. Remember to keep your address current through My ASU.

 

You can view your direct deposit information and status online at My ASU by selecting the link to "Direct Deposit Enrollment." If the bank reports a problem with the information you provide we will contact you prior to the enrollment becoming active.

 

You may only specify one account at any given time.

You may direct that the refund be deposited to an account that is not your own, for example a parent's bank account. You are responsible for specifying the correct account and maintaining accurate banking information with ASU. Once a direct deposit refund is processed, ASU cannot cancel or reverse the direct deposit. To enroll in direct deposit login to My ASU and choose Direct Deposit Enrollment under My Accounts.

No. The Direct Deposit Enrollment function available through My ASU requires you to submit all necessary information. If the bank reports a problem with the information you provide we will contact you prior to the enrollment becoming active.

To inactivate your direct deposit enrollment, log in to My ASU, select Finances in the Quick Links box on the left, then click on "Direct Deposit Enrollment".  From here, you can select the option to "Deactivate Direct Deposit".  Future refunds will be made by check and mailed.  Remember to update your address through My ASU.

 

Maintaining current bank account information is very important. You can change your direct deposit information on the web at My ASU by selecting the link to "Direct Deposit Enrollment."  Update banking information and click Save.

Contact the Student Accounts Office at 480.965.6341 to receive information and instructions.

You can review the transactions posted to your student account, including refunds, on My ASU by selecting "Make a Payment / QuikPAY" in the My Accounts section.

At the beginning of the semester, direct deposit refunds are processed frequently as financial aid becomes available.  During the rest of the semester, direct deposit refunds are processed on Tuesday and Thursday for deposit to your bank account two to three days later.  (The schedule is adjusted for holidays.)

 

Enroll a month before the semester begins to ensure that financial aid is deposited to your bank account. Refunds issued prior to your direct deposit enrollment becoming active will be made by check and mailed.

Financial aid is first used to pay charges on Student Accounts. Any remaining balance is refunded to you. If you enroll in Student Account Direct Deposit, financial aid in excess of university charges will be refunded to you and direct deposited to your bank account.

Yes. Refunds are issued through-out the semester and direct deposited to your bank account if you are enrolled in Student Account Direct Deposit.

If you enroll in direct deposit per the guidelines, financial aid refunds will be deposited electronically to your bank account starting the week before classes begin for the fall and spring semesters.  To qualify for the earliest availability, you must register for classes, complete your financial aid packet, and accept your financial aid at least two weeks before classes begin.

 

Tuition credits are processed through Student Accounts. Tuition credits first pay outstanding charges on Student Accounts and any remaining balance is refunded. If you enroll for direct deposit, your tuition refund will be deposited electronically to your bank account.

Tuition, residential life charges, student health charges, library fines, and miscellaneous department charges are billed on student accounts.  You may view unpaid Student Account charges and make payments online through My ASU.

 

You must inactivate your direct deposit enrollment prior to creation of the refund to have a check mailed.  Log in at My ASU, select the link to "Direct Deposit Enrollment", and then select the option to "Deactivate Direct Deposit".  Remember to update your address through My ASU.

 

No. If not enrolled for direct deposit, a check will be mailed. Remember to keep your address current at My ASU. 

 

Contact the Student Accounts Office located in the Student Services Building room 230 or call 480.965.6341.