Frequently Asked Questions - eCheck
eCheck payments can only be made from regular U.S. checking and savings accounts in US dollars. Checks issued from money market accounts, credit card companies, mutual funds, brokerage accounts, home equity or other lines of credit cannot be processed as an eCheck. Personal checks are accepted by mail or in person.
eChecks are accepted online for payment of tuition, housing and other student account charges. Log onto MyASU, select "Make a Payment/QuikPAY", then select "Make a Payment/QuikPAY" link to pay your ASU Charges. In QuikPAY select "Make A Payment" from the menu on the left side to securely process your payment.
You are required to reenter eCheck payment information, unless you create a payment profile. Payment profiles may be securely saved on QuikPAY when a payment is made. QuikPAY provides two options for creating payment profiles:
- When making an eCheck payment on QuikPAY, assign and save a profile name on the page titled "Provide eCheck Information". Or,
- Select "Payment Profiles" from the menu on the left side of the QuikPAY page to add an eCheck or credit card payment profile.
After saving your payment profile, you will be able to choose your profile as a payment type. Select "Make Payment" from the menu on the left side of the QuikPAY page and your payment profiles will be available for selection in the Payment Method drop down box.
Your bank balance is not accessed at the time an eCheck payment is made. You are responsible for ensuring that adequate funds are available in your checking or savings account. Your eCheck payment will be accepted online and processed to your bank as described in the "When will my bank account be charged" question.
If funds are not available for the eCheck payment, or the account is invalid or closed, you will be notified by email one to three days after the original payment was made. When ASU is notified by our bank of the rejected eCheck payment, usually seven to ten days after payment was made, a charge will be posted to your account for the full amount of the rejected payment. Written notification will be sent to the address on file with ASU and a $25 returned eCheck fee will be charged on your Student Account. See Returned Check Policy for additional information.
When ASU is notified by our bank of the rejected eCheck payment, usually seven to ten days after payment was made, a charge will be posted to your account for the full amount of the rejected payment. Written notification will be sent to the address on file with ASU, and a $25 returned eCheck fee will be charged to your Student Account. See Returned Check Policy for additional information.
Once the charges appear on your Student Account, a payment can be made in person at the Cashiering Services Office in the Student Services Building or on the web by logging on to MyASU, select "Make a Payment/QuikPAY", then select "Make a Payment/QuikPAY" link to pay your ASU Charges.
Please follow up with your financial institution to determine what the error might be regarding the routing or account numbers you provided. A rejected eCheck does not necessarily mean that funds were not sufficient to cover the payment.