Frequently Asked Questions - Sponsored Students
To arrange for ASU to bill your approved governmental/third-party sponsor, please submit the following two documents to the ASU Student Accounts Office:
- Financial Guarantee Letter
Note: ASU will bill the Third-Party Billing fee to the Sponsor only if indicated to do on the Financial Guarantee Letter
- ASU Third-Party Sponsorships-Consent for Access to Educational Records
Note: If the student is sponsored for multiple semesters, please be sure to select the "Extended Use" option on the consent form. If "Limited Use" is selected, the student will be responsible for submitting an updated consent form each semester before your Financial Guarantee Letter is accepted.
Within 5 business days of receipt of these two documents, ASU will place a "Third-Party Sponsor Credit" on your student account for the amount indicated on your Financial Guarantee Letter. The "Third-Party Sponsor Credit" on your student account indicates that we have received your sponsorship documentation, and that we will be issuing an invoice to your sponsoring agency during the semester. It does not indicate that payment has been received from your sponsoring agency.
After the Third-Party Sponsor Financial Guarantee Letter Final deadline has passed, ASU will send an invoice to your sponsoring agency for the amount of the "Third-Party Sponsor Credit" posted to your student account.
If the third-party sponsoring agency remits full payment as indicated on the ASU invoice, no further action is required from the student. If full payment is not received from the sponsor, or if further information is needed from the student, ASU will contact the student via their ASU e-mail.
In order to avoid automatic enrollment in the Tuition Installment Plan and/or Late Fees, students must submit all required documents prior to the applicable tuition/fee payment deadline as indicated on the Tuition Deadlines calendar.
ASU will accept sponsorship documentation up to the Third-Party Sponsor Financial Guarantee Letter Final Deadline as indicated on the Tuition Deadlines calendar.
Any sponsorship documentation submitted after the Final Deadline will be subject to an appeal process. Each late submission will be reviewed on a case by case basis. Any charges applied to a student's account resulting from the late submission will remain the student's responsibility.
Submit Financial Guarantee Letter(s) and ASU Third-Party Sponsorships-Consent for Access to Educational Record form(s) to ASU Student Accounts:
- Fax: 480.965.9242
- E-mail: sponsorbilling@asu.edu
- In Person: Student Accounts office (second floor of Student Services Building, Tempe campus)
- By Mail:
Arizona State University
Student Accounts Office
PO Box 870303
Tempe, AZ 85287-0303
Attn: Third-Party Sponsorships
To cancel your Financial Guarantee Letter or ASU Third-Party Sponsorships-Consent for Access to Educational Records, please notify ASU Student Accounts in writing before the Third-Party Sponsor Financial Guarantee Letter Final deadline as indicated on the Tuition Deadlines calendar. Upon cancellation of either of these documents, the "Third-Party Sponsor Credit" will be removed from your student account, and all unpaid charges will be due immediately.
ASU will apply a "Third-Party Sponsor Credit" to your account within 5 business days of receiving the approved Financial Guarantee Letter(s) and ASU Third-Party Sponsorships - Consent for Access to Educational Records form(s).
To verify that your Financial Guarantee Letter has been received and applied, please monitor your student account through My ASU - click Finances in the Quick Links box on the left, then click on the dollar amount "You Owe".
It is the student's responsibility to ensure ASU receives all required documentation by the Third-Party Sponsor Financial Guarantee Letter Final Deadline as indicated on the Tuition Deadlines calendar.
If you do not see a "Third-Party Sponsored Credit" applied to the corresponding semester charges on your student account within 5 business days of submitting your documentation, please contact ASU via email at sponsorbilling@asu.edu.
The Third-Party Billing Fee is a non-refundable per semester administrative fee to cover the costs associated with processing the sponsorship paperwork, preparing invoices and billing the third-party agency on behalf of the student. ASU will bill this fee to the sponsor agency only if indicated on the Financial Guarantee Letter. Please remember to include this fee when requesting the Financial Guarantee Letter from your Sponsor. Students will be responsible for paying the Third-Party Billing Fee if not paid by their Sponsor.
ASU provides the Governmental/Third-Party Sponsor payment option to our students as a courtesy. If payment is not received from the sponsoring agency by the due date of the invoice, ASU will place a hold on your account. ASU will then notify you (via your ASU e-mail) that payment has not been received from your Sponsor and ask that you contact your sponsoring agency to arrange payment immediately.
If payment is not received within two weeks from the due date of the invoice, any unpaid charges will be placed back on your student account, and payment will be due immediately.
Students with accounts that become delinquent are subject to monthly late fees and will be blocked from University services, including registration, transcripts, and diplomas. Please see Delinquent Accounts and Late Charges for more information.
Note: Students may receive periodic e-mails to their primary ASU e-mail address regarding the status of their account and instructions on how to resolve any specific issues related to their third-party sponsorship. It is the responsibility of the student to monitor their ASU e-mail account and to respond to official ASU e-mails as indicated.